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Perfect World Apology Letter about Shanghai Major
Dear DOTA2 Players and Fans,
We deeply regret that a series of mistakes caused a multitude of problems at the Shanghai Major. As the organizer of the event, we must take full responsibility. We sincerely apologize for the disappointment and pain that you experienced.
We have started a full scope investigation and have taken corrective actions, starting with making changes to internal Perfect World personnel. We would ask for forgiveness from all of the DOTA2 fans and players, and hope to rebuild the trust that we have damaged.
Best Regards,
Yunfan Zhang
President
Perfect World
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